How can we help?

For any additional questions please give us a call at: (800) 930-5144

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Our services
What makes CopilotIQ different?
CopilotIQ is revolutionizing the way chronic conditions including diabetes, hypertension, and heart disease are managed for patients over 65 years old. By collecting data at a scale 1,000 times greater than traditional methods, we combine predictive artificial intelligence with continuous monitoring and a dedicated remote personal nurse to deliver world-class care.

Data-driven care

By collecting data on a daily basis, we will continuously monitor your readings, detect possible risks, and take action before they turn into an emergency.

Unlimited nurse support

You’ll get assigned a US-based nurse that will schedule weekly calls at your convenience. This nurse will monitor your progress, discuss any challenges, and help you stay on track. Using RemoteIQ, our AI-driven software—your nurse will be able to identify any potential issues, correlate your health readings with your daily choices, and provide you with thoughtful support.

Personalized plans

Focusing on dietary modifications, physical activity, lifestyle adjustments, and daily readings—your nurse will develop a plan built around your health goals. We then connect readings to daily choices and truly provide personalized care.
How much does CopilotIQ cost? 
Our services are reimbursed by Medicare. There is no out of pocket cost for shipping, devices, or check-ins with our medical staff.
What services does CopilotIQ provide?
You'll get assigned a US-based nurse and have weekly phone calls throughout your time with us. We provide personalized care tailored to your goals, weight management plans, and diet & exercise guidance. And you'll have unlimited access to your nurse. Your daily readings are sent to our medical staff, charted, and analyzed, giving you consistent and high-quality care.
What insurance do you accept?
We currently accept most Medicare and Medicare Advantage plans.
Which states do you serve?
The states we are currently available in are: Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, and Virginia. If you have any questions about your eligibility or have more questions, please give us a call at (800) 930-5144, and we would be happy to assist you.
How do I enroll?
Call us at (800) 930-5144 and speak to a member of our patient services team to find out if you're eligible. They'll give you an overview of our services, ask you a few questions, and answer any questions about CopilotIQ.
What happens after I enroll?
Once you enroll, you will be sent our devices, and connected to a personal nurse to discuss your medical history, nutrition concerns and health goals. You’ll also set up your weekly calls with your nurse. All your readings are automatically sent to our medical team to chart and analyze.
Does CopilotIQ replace my current doctor?
No, we will not replace your current doctor or any other of your healthcare providers.
Can I cancel anytime?
Yes, you can cancel at any time. There are no contracts or obligations.
Devices
Does CopilotIQ provide continuous glucose monitors?
We do not currently offer continuous glucose monitors. Our meters have built-in cellular connection technology, so every reading you take is automatically sent to your nurse for charting and analysis. Our glucose meters use finger prick technology, which is the best way to get the most accurate readings.
Do I need any technology? 
No, CopilotIQ devices are ready to use out of the box and come with everything you need, so you can start getting the care you deserve immediately. You will need access to a telephone for your weekly nurse calls.
What happens if my device stops working?
If you have any issues with your device, we will replace it right away.
Eligibility
Am I eligible? 
You are eligible if you have Medicare or a Medicare Advantage plan and live in one of the eleven states we serve. The states we are currently available in are: Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, and Virginia. If you have any questions, please call us at (800) 930-5144; we would be happy to assist you.
I have type 1 diabetes, can I enroll?
At this time, we are only taking patients with type 2 diabetes.
Do I have to be on insulin or metformin?
No, you do not have to be currently taking insulin or metformin.
Insurance
What insurance does CopilotIQ accept?
We currently accept most Medicare and Medicare Advantage plans.
Do you take my insurance?
CopilotIQ takes most major insurance including Humana, United Healthcare, Cigna, Anthem, Aetna, and WellCare. This isn't the complete list, so if you don't see your insurance company listed—chat with our patient’s services team to find out more.
Are you selling insurance? My insurance covers testing strips and I can buy a meter at any convenience store.
No, we are not an insurance company. While our services are covered by Medicare and Medicare Advantage plans, our goal is to help our patients manage diabetes and high blood pressure as easily as possible. Our goal is to take some of the weight off your shoulders, send you supplies, and connect you with a medical team to stay up-to-date on your readings.
I don’t see my insurance listed.
We take most major insurance including Humana, United Healthcare, Cigna, Anthem, Aetna, and WellCare. We're always adding more insurance plans, so if you don't see your insurance listed, call us at (800) 930-5144 to learn more.
Privacy & Security
Who has access to my information?
Clinical staff members have access to your medical information and do not share this information unless explicitly requested by you.
Is my data and information safe?
CopilotIQ follows standard security practices including data encryption and the use of private clouds. Additionally, we hold Business Associate Agreements with our integration partners.