💡 What's Changing with UHC for 2026

UnitedHealthcare previously communicated that it planned to change coverage for Remote Patient Monitoring (RPM) services beginning January 1, 2026. UnitedHealthcare has since announced that these coverage changes have been delayed and will instead be implemented later in 2026.

Before the policy takes effect, UnitedHealthcare has stated that it will provide advance notification with updated details and a new effective date.

Remote Patient Monitoring means our care team keeps track of health information such as your blood sugar and blood pressure from your home using connected devices.

If you are actively enrolled in our RPM program and are on a UnitedHealthcare health plan (including UnitedHealthcare Medicare Advantage, Community Plans, or commercial plans), your RPM services remain covered for now under your current plan.

It’s important to note that this announcement represents a delay, not a full reversal, and changes to RPM coverage are still expected later in 2026.

❤️ What This Means for You & Your Care

At this time, no immediate action is required. Your RPM monitoring, device supply, and clinical support services may continue under your current UnitedHealthcare plan.

However, because UnitedHealthcare has indicated that RPM coverage changes are still planned for later in 2026, we want to ensure you are aware of what may be coming and understand your options ahead of time.

This means:

• You may receive updated notices from UnitedHealthcare and/or from us as new information becomes available.
• If you enroll in a plan that covers RPM through us (listed below), your services may continue as a covered benefit if coverage rules change in the future.

📅 Timeline & Next Steps

If you’re a UnitedHealthcare member, this delay provides additional time to review your plan benefits and stay informed about how future coverage changes could affect your care.

During this time, you may:

• Review your current plan details and benefits.
• Compare other available plans in your area.
• Confirm whether remote monitoring services will be covered in 2026.

By the end of 2025, you may also consider:

• Checking whether any of our qualified insurance plans (listed below) apply to you.
• Talking with your benefits administrator or a licensed insurance agent.
• Contacting UnitedHealthcare to provide feedback about how these potential changes may impact you (see below).

📣 How to Provide Feedback to UHC

If you believe future RPM coverage changes could impact your care, you are encouraged to share your feedback directly with UnitedHealthcare.

You may contact:

• UHC Customer Service (Medicare plan feedback):
  Phone: 1-877-699-5710
• UnitedHealthcare website: https://www.uhc.com

When you call or write, please reference your member ID, plan name, and how remote monitoring supports your care.

📋 Plans We Currently Accept

Here is a list of health insurance plans we are currently contracted with that continue to provide coverage for RPM services. If your plan is listed and includes RPM benefits through us, your services may remain covered. If not, there may be other ways to continue services if coverage rules change in the future.

Disclosures:

We have listed the plans with which we are currently contracted. This information is provided for educational purposes only and does not constitute a recommendation to change your insurance. Please consult a licensed insurance agent or benefits advisor and review your specific plan benefits to determine whether RPM services will be covered.

🧭 CopilotIQ Resources

If you’d like additional help or have questions about how potential coverage changes may affect your care, our team is here to support you.

You may call us at 888-920-1588, extension 3.

Please note: We are not able to provide insurance advice, recommend specific plans, or enroll you into a new insurance policy. For plan-specific guidance, we recommend contacting a licensed insurance agent or your benefits administrator.

What we can help with:

• Clarifying how potential insurance coverage changes may affect your RPM services.
• Answering billing or administrative questions related to your care with us.